Excel in Customer Service and Public Relations: As sole proprietor of DETEX Agency & Associates, Dejavu Transportation and Delaney Detail I could utilize and expand capabilities in public relations, customer satisfaction and service, marketing, problem solving abilities, and skill in sales.
Knowledgeable in Management Procedures: I have had the opportunity to learn and utilize management techniques; organizing and directing employees, employee retention, team management and participation skills, time and resource management, sales and purchasing skills and have the capacity to routinely “think outside the box” with entrepreneurial spirit.
Knowledgeable in Office Procedures: I am skilled in the use of all office machines; keyboard efficiency, Windows PC, MS programs and Internet and skilled in communication techniques and networking.
2018 - Current, Owner, Unfied Solutions Agency, LLC.
https://usawebsite.xyz/ Brand Development, Website Design, Marketing.
2015 – 2017, Internet Business Consulant, GoDaddy.com GoDaddy is the world's largest ICANN-accredited Internet domain registrar. GoDaddy is a global online provider for web hosting and E-business related software solutions and services. On 3/1/15 started in the Customer Care Center at Hiawatha, IA. On 7/20/15 promoted to Customer Development Department as Internet Business Consultant and provide customers with valuable consultation which involves technical problem solving while also selling a full product line of E-business solutions.
2010-2014 Owner, Dejavu Transportation, LLC. & Orlando VIP Concierge https://youtu.be/c2htHiKlShI
Professional, chauffeured "vehicle for hire" service, Orlando, FL. Dejavu Transportation is Orlando's first and only transportation service (compliant with Disney World) utilizing restored classic American luxury vehicles from the 1960's for “VIP” chauffeured transportation. Responsible for all aspects of the business including: start up, marketing and promotion, customer service and satisfaction, employee management.
2004-2014 Owner, DETEX Agency & Associates, LLC. Accounts receivable management company, Decorah, IA. Detex Agency, provides loss prevention consultation; debt collections (including customized field services) and payment processing. Responsible for all aspects of the business including: start up, Internet based operations, sales and promotion including local and national affiliates, public service and relations, employee management.
2002-2003 Debt Collector, Pinnacle Financial Group, LLC. Debt collection agency located in Decorah, IA (headquartered in Minneapolis, MN.). Performed debt collection on all types of debt and performed consistently in the highest tier of successful agents company wide.
1998-2001 Owner, Delaney Detail Professional auto reconditioning and auto sales business, Waukon, IA. Responsible for all aspects of the business including: start up, customer service and sales, appointment setting, marketing and promotion, bookkeeping, purchasing, employee management and payroll, auto reconditioning, used auto sales.
1994-1998 Service Manager & Sales, Prairie Motor Sports/Prairie Sports Machines Retail sales & service business, Prairie Du Chien, WI. Responsible for customer service and sales of new and used recreational vehicles; sales and research of aftermarket high performance products and accessories; managed service work on all makes and models of motorcycles, watercraft, all terrain vehicles, snowmobiles; purchasing of sports machines parts and accessories; managed shipping and receiving; managed warranty and insurance repair work.
2004: Major in Business/e-Business, University of Phoenix
Business Casey O’Connor, GoDaddy, Mt. Vernon, IA. (480) 241-6417
Andrew Eastlick, GoDaddy, Tempe, AZ. (480) 340-2849
Kevin Keen, Pledge4Patriots, Orlando, FL. (407) 920-6583
Kelly Krull, D&K Tractor Restoration, Decorah, IA. (563) 382-2616
Personal Christopher Jordon, Minneapolis, MN. (702) 528-8875
Dan O’Mara, Iowa City, IA. (319) 430-9925
John Beard, Decorah, IA. (563) 382-8305 or (563) 382-4993
Bill Deutsch, Decorah, IA. (563) 382-3699